09-02-2019 09:55 PM
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  1. Android Central Question's Avatar
    I connect my phone to my stereo via bluetooth then it plays until my screen times out then it pauses and disconnects. I have factory reset my phone, downloaded all new apps current versions, deleting cach, signing into other accounts on my device and it still happens. I signed into my spotify account on another android device and it worked like usual. wondering what to do?

    Any Suggestions?
    08-31-2019 04:49 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    https://forums.androidcentral.com/sh...d.php?t=409154
    08-31-2019 05:27 PM
  3. mustang7757's Avatar
    Maybe keep the screen timeout longer , you looked and restrictions in Spotify or you using any power saving modes?
    08-31-2019 05:28 PM
  4. sesquach's Avatar
    (OP here) I'm not in any power saving modes, but yes I suppose if I kept my phone on the whole time it would keep playing (like youtube) but it worked fine like a week ago and was playing fine when I would sleep the phone after I started playing music then just control it thru my car stereo.?
    09-01-2019 11:02 AM
  5. sesquach's Avatar
    does anyone know if spotify has put out any updates, maybe I could go back to a previous version?
    09-01-2019 11:03 AM
  6. Javier P's Avatar
    (OP here) I'm not in any power saving modes, but yes I suppose if I kept my phone on the whole time it would keep playing (like youtube) but it worked fine like a week ago and was playing fine when I would sleep the phone after I started playing music then just control it thru my car stereo.?
    Welcome to the forums. Which phone do you have?
    09-01-2019 11:03 AM
  7. sesquach's Avatar
    Welcome to the forums. Which phone do you have?
    LG164VL
    09-01-2019 11:46 AM
  8. mustang7757's Avatar
    Maybe try this in safe mode?
    09-01-2019 11:49 AM
  9. sesquach's Avatar
    So I just tried it again this morning and it just pauses about 3 seconds after i press play. screen doesnt have to be timed out. Ive done a full phone factory reset, installed spotify, deleted my cache, tried it on wifi, on 4g and with both on, and tried it on my account on another android. it worked fine on my account on another android device.

    Thanks for the help
    09-01-2019 11:51 AM
  10. sesquach's Avatar
    how do you activate safe mode?
    09-01-2019 11:51 AM
  11. mustang7757's Avatar
    So I just tried it again this morning and it just pauses about 3 seconds after i press play. screen doesnt have to be timed out. Ive done a full phone factory reset, installed spotify, deleted my cache, tried it on wifi, on 4g and with both on, and tried it on my account on another android. it worked fine on my account on another android device.

    Thanks for the help
    So you using Spotify, maybe take it out of battery optimized ?
    09-01-2019 11:53 AM
  12. mustang7757's Avatar
    how do you activate safe mode?
    Which lg phone ?
    09-01-2019 11:54 AM
  13. sesquach's Avatar
    LGL164VL
    09-01-2019 11:57 AM
  14. mustang7757's Avatar
    LGL164VL
    This what I found for download mode with that model number

    https://www.hardreset.info/devices/l...download-mode/
    09-01-2019 11:58 AM
  15. sesquach's Avatar
    so i've already done a factory reset, is this reset different from a regular factory reset? or is it just in case the OS won't load?
    09-01-2019 12:13 PM
  16. sesquach's Avatar
    I couldnt get it into download mode
    09-01-2019 12:13 PM
  17. mustang7757's Avatar
    I couldnt get it into download mode
    so i've already done a factory reset, is this reset different from a regular factory reset? or is it just in case the OS won't load?
    Safe mode , it's different as it disables 3rd party apps


    Sorry for confusion ..
    09-01-2019 12:14 PM
  18. sesquach's Avatar
    ok, im in safe mode, spotify and all other web apps are greyed out and wont launch
    09-01-2019 12:21 PM
  19. mustang7757's Avatar
    ok, im in safe mode, spotify and all other web apps are greyed out and wont launch
    Yeah , this won't work ..to exit out just restart the phone
    09-01-2019 12:21 PM
  20. mustang7757's Avatar
    We need to focus on Spotify
    09-01-2019 12:22 PM
  21. mustang7757's Avatar
    Have you tried different music app ?
    09-01-2019 12:30 PM
  22. sesquach's Avatar
    ive tried a local music app that reads from my sd card and it plays thru bluetooth to my stereo just fine.
    09-01-2019 12:44 PM
  23. mustang7757's Avatar
    ive tried a local music app that reads from my sd card and it plays thru bluetooth to my stereo just fine.
    Ok so long tap Spotify then tap info go to battery see if work in background is enabled
    09-01-2019 12:47 PM
  24. sesquach's Avatar
    work in background is enabled, and ive set spotify to not apply to battery saver mode
    09-01-2019 01:01 PM
  25. mustang7757's Avatar
    work in background is enabled, and ive set spotify to not apply to battery saver mode
    Ok , have you tried again?
    09-01-2019 01:05 PM
33 12

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