They say that alert comes from music or video apps. I have stripped my Galaxy of all apps as soon as I was done cleaning the entire inside of my phone the alert came up again. Grrrr
I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.
I'll provide a link to register, please come back to your post so we can further assist you . Thank you