1. jrboonstra's Avatar
    I have multiple accounts on my Pixel 3 XL. In Android 9 and prior, there was a Switch User icon in Quick Settings that allowed switching users. That is missing after upgrading to Android 10, and I cannot find another way to switch. All help still refers to the now-missing Switch User method. How can I switch users?
    09-08-2019 02:17 PM
  2. jrboonstra's Avatar
    Answered my own question. Go to Settings->System->Advanced->Multiple Users and turn on Add users from lock screen. Either this is new, or the upgrade deselected it.
    09-08-2019 03:06 PM
  3. jrboonstra's Avatar
    The fact that help doesn't point to this, and the labeling of the option (this is needed to switch users, not just add them) is poor.
    09-08-2019 03:08 PM
  4. Rukbat's Avatar
    Send feedback. That's the only way they get to know things - users telling them. (That's what the Beta is supposed to be for.)
    09-08-2019 03:16 PM
  5. jrboonstra's Avatar
    Feedback sent:
    The Android 10 upgrade disabled the ability to Switch Users from Quick Settings. After some exploration, I found Settings->System->Advanced->Multiple Users->Add Users. No help option pointed me here. The Add Users option talks about enabling addition of new users, but doesn't mention switching users. I suggest looking at several things:
    - upgrade disabling Switch User
    - description of the Add User setting
    - help facilities treatment of Switch User

    Thanks!
    09-08-2019 03:53 PM

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