1. Android Central Question's Avatar
    Since downloading the latest Android 9 update to our work devices users cannot adjust brightness , they get an error saying "Unable to perform action, you do not have permission to perform this action. Contact your organisation's IT administrator for more information
    I have checked the policy on UEM which applies to all users and the setting to enable brightness is checked. Any ideas?
    09-09-2019 07:41 AM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you
    https://forums.androidcentral.com/sh...d.php?t=409154
    09-09-2019 08:05 AM
  3. mustang7757's Avatar
    You have to contact your work, ad they have access to your work phone.
    09-09-2019 08:06 AM
  4. Rukbat's Avatar
    I think the OP is IT, and he's asking for our help.

    If it's not UEM, it's some other work policy that you've set up that's preventing it. Not knowing what you did, we really can't tell you where to look, except to reset everything (or reflash the stock ROM if you can) and make sure that the device works with Pie. Then start looking at what the company setup is doing. (Maybe do one thing at a time, and check the brightness "settability". When it stops working, the last thing you did is the problem.)
    09-09-2019 04:57 PM

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