1. Android Central Question's Avatar
    A few days ago the microphone and speaker stopped working when making and receiving calls. If I turn on loudspeaker I can hear and talk to the caller.

    The speaker and microphone work fine for everything else, such as playing music, using the Voice Recorder, etc.

    I couldn't find any settings that would fix this. I searched online for this type of problem and tried the suggested fixes but none worked. I then updated to the latest software version and the problem was fixed.

    Then 2 days later the problem has re-appeared. Any suggestions please?
    09-09-2019 07:15 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    https://forums.androidcentral.com/sh...d.php?t=409154
    09-09-2019 08:03 PM
  3. mustang7757's Avatar
    Have you tried safe mode ?
    09-09-2019 08:03 PM
  4. P_Brown's Avatar
    Tried Safe Mode but did not fix the problem
    09-09-2019 10:50 PM
  5. mustang7757's Avatar
    Tried Safe Mode but did not fix the problem
    Hi, welcome !
    I was hoping in safe mode it would work , then you could try find the app causing this. Only I can suggest is take it in to a phone repair center see what they say .
    09-09-2019 10:54 PM
  6. B. Diddy's Avatar
    Welcome to Android Central! Just to be sure -- when you make a regular non-speakerphone call, the other person can't hear you AND you can't hear them over the earpiece speaker?
    09-09-2019 11:16 PM
  7. P_Brown's Avatar
    That's right - when I make a regular non-speakerphone call, the other person can't hear you AND you can't hear them over the earpiece speaker
    09-09-2019 11:32 PM
  8. B. Diddy's Avatar
    It's worth trying a factory reset. If that doesn't help, then try reinstalling the firmware using either Smart Switch or Odin: http://forums.androidcentral.com/amb...interface.html
    09-10-2019 12:24 AM

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