1. Android Central Question's Avatar
    Following a software update on my A50 on 10 September 2019, my phone no longer has any mobile data connection.

    Not sure if it's relevant but I am on the 3 network in the UK.

    Has anyone else experienced this?

    Thanks,

    Pete
    09-12-2019 12:00 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    https://forums.androidcentral.com/sh...d.php?t=409154
    09-12-2019 12:13 PM
  3. mustang7757's Avatar
    Have you talked to your carrier?
    Maybe try put your sim in another phone ?
    09-12-2019 12:14 PM
  4. belodion's Avatar
    Also, try rebooting.
    09-12-2019 12:19 PM
  5. D1ceman's Avatar
    Yeah, guys I tried all that. The SIM works ok in a different handset and I've rebooted a few times. Still no joy...
    09-13-2019 02:39 AM
  6. mustang7757's Avatar
    Yeah, guys I tried all that. The SIM works ok in a different handset and I've rebooted a few times. Still no joy...
    Hi, welcome!

    Have you tried safe mode ? Or a factory reset? Did you check if the update toggle the data switch off?
    09-13-2019 08:16 AM
  7. B. Diddy's Avatar
    Welcome to Android Central! Are the APN settings still correct for 3? Setting up the internet on your phone.
    09-14-2019 01:58 AM
  8. methodman89's Avatar
    Did you check Settings, Data and confirm it's toggled on?
    09-14-2019 05:02 AM

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