1. Android Central Question's Avatar
    Everytime there is a system software update my Samsung Galaxy 8 goes back to factory setting, ATT firefly.
    09-13-2019 12:20 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    https://forums.androidcentral.com/sh...d.php?t=409154
    09-13-2019 12:22 PM
  3. mustang7757's Avatar
    Sometimes software update that can happen
    09-13-2019 12:29 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Are you using a preinstalled ringtone or a custom one? If the latter, is the ringtone saved on Internal Storage or the SD card?
    09-14-2019 01:48 AM

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