1. Android Central Question's Avatar
    I have problems waking the screen & the power off button does nothing
    09-16-2019 12:15 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you
    https://forums.androidcentral.com/sh...d.php?t=409154
    09-16-2019 12:21 PM
  3. mustang7757's Avatar
    Where did you purchase it from?
    Does it have imei numbers on back of the phone, compare with in the phone under software or about .
    09-16-2019 12:22 PM
  4. belodion's Avatar
    You can use some app, the name of which I have forgot, for checking. It may be CPU-z.
    09-16-2019 02:51 PM
  5. B. Diddy's Avatar
    Welcome to Android Central! Are there any other reasons why you're concerned it's a fake? It sounds more like a problem with the Power button, which can happen with an old phone. Bring it to a repair shop (or see if the problem persists in Safe Mode: https://support.t-mobile.com/docs/DOC-28997).
    09-16-2019 10:16 PM

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