On an ACTUAL iPad? Our pals at
http://imore.com might be of more help as they deal with Apple stuff.
On an Android tablet you're referring to as an "iPad"? Try clearing the app cache and data from the app manager in settings.
On either account - contacting support for the app itself may also be helpful but they will want more details than you've provided us...
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See
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