Emergency Calls Only

[Android Central Question]

We have 3 mobile phones in our household. All 3 of us are on different network, one on Tesco, one on O2 and one on Sky. All phones are showing "Emergency Calls Only". The internet is fine, Sky Channels fine, landline fine. Can anyone explain why this would happen. If we walk a few yards out of the house they all work fine.
Kind Regards
Karen

 

[B. Diddy]

Welcome to Android Central! Does the cell signal strength indicator on each of the phones indicate really poor signal?

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[Karen1101]

Its quite low

 

[B. Diddy]

If it's very low for all devices, then your house is probably blocking signal. Internet/TV/landline are probably fine because I'm guessing they're delivered via cable or fiber, not wirelessly.

Check with your carriers to see if they offer a signal booster (hopefully for free, but likely for additional cost). Your other option would be to change carriers to one that has good signal inside your house.

 

[belodion]

I believe that both Tesco and Sky, who are MVNOs, use O2, so you are really all on the same network. In that case your problem is not as surprising as it at first seems.

 

[B. Diddy]

Thanks @belodion, I was wondering that, but was too lazy at the time to look it up!

 

[Karen1101]

Thank you guys, its all working this morning.......strange

 

[B. Diddy]

Glad to hear it! Maybe one of the nearby towers was down temporarily?