how do you remove visual voicemail

[Android Central Question]

i have a samsung a20 and never set it up visual voicemail but cant remove it and dont even have the app on downloaded on my phone

 

[mustang7757]

Hi, welcome to Android Forums

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I'll provide a link to register, please come back to your post so we can further assist you . Thank you

https://forums.androidcentral.com/showthread.php?t=409154

 

[Laura Knotek]

Welcome to Android Central. What carrier do you have? Voicemail, whether traditional or visual, is a carrier feature, so you'll need to call your carrier and ask them to switch you from visual voicemail to traditional voicemail.