1. Android Central Question's Avatar
    I have startet my new Galaxy Note 10+ for the first time three hours ago.
    I used Smart Switch (but had only one-two apps on the old phone).
    When i contimue to the "Checking fro updates..." step, the phone never moves on: the "hour glass" is circuling for ever, and I am not able to move forward.
    Have tried to switch it off, and have tried "everything", but are not able to get anywhere.
    Petter Rønningsen
    09-27-2019 01:31 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    09-27-2019 01:41 PM
  3. mustang7757's Avatar
    Try disconnect from smart switch and try again
    09-27-2019 01:42 PM

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