1. Dominic Schober's Avatar
    I have just gotten my tab s6 with keyboard and all is working fine (typing on it right now) except the inapp email search in outlook.

    When searching with the onscreen keybord (phisical keyboard not attached) there is no issue and the search works.

    When searching with the phisical keyboard the app stopps/chrashes.

    Does anyone has the same issue or does eventually know a fix for this?

    Another question to the keyboard, after every restart and sometimes event after I jsut detatch and reattach the keybord I get an update message, does anyone experiance this too???

    thanks
    09-28-2019 10:06 AM
  2. mustang7757's Avatar
    I have just gotten my tab s6 with keyboard and all is working fine (typing on it right now) except the inapp email search in outlook.

    When searching with the onscreen keybord (phisical keyboard not attached) there is no issue and the search works.

    When searching with the phisical keyboard the app stopps/chrashes.

    Does anyone has the same issue or does eventually know a fix for this?

    Another question to the keyboard, after every restart and sometimes event after I jsut detatch and reattach the keybord I get an update message, does anyone experiance this too???

    thanks
    Maybe try Google Gboard if it happens on it?
    09-28-2019 10:14 AM
  3. Rukbat's Avatar
    Since the app is working with the on-screen keyboard, it's not an app or a Tab 6 problem - so it's probably the keyboard. Have you updated what it asks you to update?
    09-28-2019 03:35 PM
  4. Dominic Schober's Avatar
    yes the update was done evey time it asked me to update.
    09-28-2019 08:25 PM
  5. mustang7757's Avatar
    yes the update was done evey time it asked me to update.
    Have you tried what I suggested?
    09-28-2019 10:23 PM

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