1. Android Central Question's Avatar
    I just did an update on my galaxy j3 and now I cant answer or ignore incoming calls
    10-07-2019 10:57 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    https://forums.androidcentral.com/sh...d.php?t=409154
    10-07-2019 11:03 PM
  3. mustang7757's Avatar
    Have you tried restarting the phone? Or clearing cache in recovery?
    10-07-2019 11:04 PM
  4. sable8322's Avatar
    I've tried resetting it and just a regular power down. I have not tried clearing cache in recovery
    10-07-2019 11:25 PM
  5. mustang7757's Avatar
    I've tried resetting it and just a regular power down. I have not tried clearing cache in recovery
    Hi , welcome to the forums!
    Try the clear cache , this only happens on the lock screen?
    10-07-2019 11:28 PM
  6. B. Diddy's Avatar
    Welcome to Android Central! Can you give more details about how you're unable to answer? Do you not get the incoming call screen or notification? Does the screen not respond to your touch when you try to swipe to answer?
    10-08-2019 01:13 AM
  7. sable8322's Avatar
    I was able to delete the cache and that worked. Thank you for all your help.
    B. Diddy likes this.
    10-08-2019 11:10 AM

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