1. Android Central Question's Avatar
    So my wife and I are both on Verizon Wireless. She has a Pixel 3 XL & I have a Pixel 2 XL. Whenever she sends me a photo via MMS the filename & all exif data is stripped when I save them to my phone from our message thread. All the saved photos are renamed image000000.jpg.

    Now this only happens with photos sent from my wife. If anyone else sends me photos by MMS the filename for them (if i save them to my phone) is the date/time stamp. Can't for the life of me figure out why only from my wife is all the photos data stripped. Any suggestions would be great, thanks so much for any help!
    10-17-2019 03:27 PM
  2. Rukbat's Avatar
    Talk to Verizon - it's their MMS server that's doing it.
    10-17-2019 03:45 PM
  3. Joe Steers's Avatar
    Talk to Verizon - it's their MMS server that's doing it.
    Edit: so I just noticed that its not every single photo taken and sent via mms.. but around 80%. Again this only ever happens when the wife sends pictures no other contacts or friends.
    10-18-2019 01:00 PM
  4. B. Diddy's Avatar
    It might help for you to see how exactly your wife is sending those photos. Is she sharing them directly from the Google Photos app or stock Gallery app? Or is she downloading them from some cloud storage and then sending them? Are these all photos taken by that phone's camera?
    10-19-2019 01:49 AM

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