1. Android Central Question's Avatar
    I login to Facebook, click the game tab and pick th game I want to play. I click it and.... The screen blinks and nothing happens. If I click the icon several times quickly it will eventually open a grey window with the loading circle but it just stays there, nothing ever loads.
    10-19-2019 02:56 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist
    https://forums.androidcentral.com/sh...d.php?t=409154
    Wolvie28 likes this.
    10-19-2019 03:04 PM
  3. mustang7757's Avatar
    Have you tried clearing cache and force stop Facebook app?
    10-19-2019 03:05 PM
  4. Wolvie28's Avatar
    Yes, I have cleared cache and force stopped. It's still doing it.
    10-19-2019 03:56 PM
  5. Wolvie28's Avatar
    Okay, I registered.
    10-19-2019 04:50 PM
  6. Rukbat's Avatar
    Try connecting to Facebook with a web browser. If the games still don't work, it's the Facebook site, if they do it's the Facebook app. The phone has nothing to do with it.
    10-19-2019 05:25 PM
  7. Wolvie28's Avatar
    I figured it may be a popup blocker auto enabled in the phone. It works on my s8, but not my new s10.
    10-19-2019 06:21 PM
  8. mustang7757's Avatar
    I figured it may be a popup blocker auto enabled in the phone. It works on my s8, but not my new s10.
    Hi, welcome!
    So that was the issue?
    10-19-2019 08:16 PM
  9. Wolvie28's Avatar
    Try connecting to Facebook with a web browser. If the games still don't work, it's the Facebook site, if they do it's the Facebook app. The phone has nothing to do with it.
    I just double checked and it's still working just fine on my £8 so it's something to do with the s10.
    10-19-2019 10:29 PM
  10. Wolvie28's Avatar
    Hi, welcome!
    So that was the issue?
    I'm not sure, but that's the only thing I can think of, but I don't know how to check. I turned on my £8 and tested it and it still works there.
    10-19-2019 10:31 PM
  11. mustang7757's Avatar
    I'm not sure, but that's the only thing I can think of, but I don't know how to check. I turned on my £8 and tested it and it still works there.
    Do you have any ad blockers or vpn ,using any 3red party security apps or cleaners?
    10-19-2019 10:35 PM
  12. Wolvie28's Avatar
    Do you have any ad blockers or vpn ,using any 3red party security apps or cleaners?
    I run lookout, but I run it on my S8 as well.
    10-19-2019 10:53 PM
  13. mustang7757's Avatar
    Can you disable for uninstall to test if this is causing it ?
    I run lookout, but I run it on my S8 as well.
    10-19-2019 11:01 PM
  14. Wolvie28's Avatar
    Can you disable for uninstall to test if this is causing it ?
    I tried that, same thing happens.
    10-19-2019 11:31 PM
  15. mustang7757's Avatar
    I tried that, same thing happens.
    Have you tried to uninstall the update then update again for Facebook?
    Laura Knotek likes this.
    10-19-2019 11:34 PM
  16. Wolvie28's Avatar
    Have you tried to uninstall the update then update again for Facebook?
    Yes, tried that too. Still not working.
    10-20-2019 12:49 PM
  17. Wolvie28's Avatar
    I got it to work! I decided to try to remove as much of the app from my phone that I could. I uninstalled all the updates, went in to settings for the phone and removed the password to Facebook from that, shut down and rebooted the phone, then reinstalled the updates and put the password back in. Started up Facebook and the games now work!

    Thank you everyone for your help and suggestions. I'm very appreciative!
    mustang7757 likes this.
    10-20-2019 01:14 PM
  18. mustang7757's Avatar
    I got it to work! I decided to try to remove as much of the app from my phone that I could. I uninstalled all the updates, went in to settings for the phone and removed the password to Facebook from that, shut down and rebooted the phone, then reinstalled the updates and put the password back in. Started up Facebook and the games now work!

    Thank you everyone for your help and suggestions. I'm very appreciative!
    Glad its working, hopefully it helps someone else ..your welcome!
    10-20-2019 01:25 PM

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