1. Android Central Question's Avatar
    Hi, fellow Android users.

    Total Wireless, a Verizon reseller, claims to lock their phones to their carrier only.

    I have read that Verizon doesn't lock their 4G phones, and Page Plus is part of Tracfone as well as Total Wireless.

    So, can I use a Total Wireless 4G phone on another carrier like PagePlus Cellular, or is there really a software lock on the phone by Total Wireless?

    Thanks in advance for your responses.
    10-22-2019 09:59 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist
    https://forums.androidcentral.com/sh...d.php?t=409154
    10-22-2019 10:00 PM
  3. DoctorHarp's Avatar
    I must not have been logged in, although I thought I was,

    but I DO have an account, and am now logged in.
    10-22-2019 10:08 PM
  4. mustang7757's Avatar
    I must not have been logged in, although I thought I was,

    but I DO have an account, and am now logged in.
    Hi, welcome back
    I've been hearing Verizon locks their devices now 45 days , might be possible Total wireless does also
    10-22-2019 10:10 PM
  5. DoctorHarp's Avatar
    I find the biggest problem with cell service as well as internet service is that the providing companies seem to want to

    keep the subscriber "ignorant" (non-informed/gaslighted). It's extremely frustrating.
    10-22-2019 10:17 PM
  6. mustang7757's Avatar
    I find the biggest problem with cell service as well as internet service is that the providing companies seem to want to

    keep the subscriber "ignorant" (non-informed/gaslighted). It's extremely frustrating.
    I agree there , they all that way
    10-22-2019 10:19 PM
  7. DoctorHarp's Avatar
    Thanks, Mustang. I'm the person who had problems with the screenshot about a month ago. Looks like I finally have full access--screen shot:Can I use a Total Wireless 4G phone on another carrier like PagePlus Cellular-androidcentralscreenshot.jpg

    Works now!
    mustang7757 and Laura Knotek like this.
    10-22-2019 10:23 PM
  8. mustang7757's Avatar
    Thanks, Mustang. I'm the person who had problems with the screenshot about a month ago. Looks like I finally have full access--screen shot:Click image for larger version. 

Name:	AndroidCentralScreenShot.jpg 
Views:	13 
Size:	14.9 KB 
ID:	312088

    Works now!
    Yeah I remember the name now , awesome
    10-22-2019 10:25 PM
  9. Rukbat's Avatar
    Total Wireless and Page Plus are both locked to the same settings - MCC 311, MNC 480, so just changing the SIM should do it.
    10-23-2019 11:34 AM
  10. DoctorHarp's Avatar
    Thanks, Rukbat. Also, I have a phone running Pix Wireless Silver (Verizon). Typically, if something works on Page Plus, it would also work on Pix Silver. Would you concur?
    10-23-2019 03:23 PM
  11. B. Diddy's Avatar
    Total Wireless still has an unlock policy, so you have to meet their criteria in order to get the unlock code: www.totalwireless.com/termsandconditions
    Laura Knotek likes this.
    10-23-2019 05:02 PM
  12. DoctorHarp's Avatar
    Thanks, Diddy. Question then: I know it's all owned by TracFone/America Movil, as is Page Plus, but it you look at purchasing a Total Wireless phone from eBay (being sold by TracFone itself), it suggests add-on of "1 year service from TracFone".

    If it truly IS locked, how can TracFone suggest such an add-on?
    10-23-2019 05:11 PM
  13. B. Diddy's Avatar
    Hmm, that's a good question. I'm not sure how the unlock policy works among all of the different subsidiaries of a larger whole -- you may want to speak to a customer service agent about that (if you haven't already).
    Laura Knotek likes this.
    10-24-2019 01:21 AM
  14. DoctorHarp's Avatar
    I was on the Chat with TracFone. They tried to "gaslight" me. They are the SELLER on eBay of a Total Wireless phone, offering a month's service on Total Wireless, and then an ADD-ON of 1-year of TracFone for $49.99.

    They told me in the chat that they couldn't guarantee that the Total Wireless phone would work on TracFone. My response: "The SELLER is listed as TracFone. Are they falsely advertising?"

    Unbelievable gaslighting. As I told Mustang the other night, cell companies and internet/cable providers TRY to keep their subscribers IGNORANT.
    10-24-2019 04:42 PM
  15. B. Diddy's Avatar
    You may also want to take this up with eBay: https://rover.ebay.com/rover/1/711-5...er%3Fid%3D4022
    10-24-2019 06:13 PM

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