My earphones for my mobile phone stopped working when I play music or listen to the radio on my phone.
I tried to resolve this doing the following 5 things:
1. I tried to to make a call with the same phone. They worked fine, and also, the mic worked, which makes me think it's a software problem, not a hardware issue
2. I tried them with Whatsapp calls. They worked fine.
3. They also worked on the radio app, but purely as antennas, so via the phones speaker.
4. I tried the earphones on my previous older phone, they also worked fine there.
5. I tried the earphones on two laptops. They worked fine, still.
Details:
Earphones: JBL T290 IN EAR (silver)
Mobile phone: Honor 6X (Android 7.0)
Previous older phone: Samsung GT-S7390 (Android 4.1.2)
Laptop 1: Lenovo running Win 7 Pro
Laptop 2: Lenovo running Win 10 Home
Question: How do I get them to work again on my present mobile phone, like they did before...?
10-26-2019 12:30 AM