Go into your phone's Bluetooth settings, then into the headphone's options. If configured right, you should see an option to turn call audio off and on. Make sure that is turned on. If you don't see that option are you sure the headphones are designed to be used as a full on headset with a mic? If not, then you may be out of luck. If it is a full headset, then try to re-pair it to the phone. If you still don't have the call audio option, I suggest contacting the manufacturer for assistance.
If you have other questions, please register so you can reply to this thread. It would help if we knew the make and model of the headphones/headset and phone you're using. Then we may be able to offer more directed advise.
10-31-2019 10:36 AM