Random restart when i want to draw pattern lock while connected charger and fully charged while powe

11-16-2019 10:15 PM

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tom1997

First happen to me, i dont unplug the charger, i draw pattern lock, screen freeze and see samsung blinking not s7 edge screen when first boot device. But samsung and turned on from samsung letters . Why did that??? I never had an issue before! I software reinstall august and dont see problem. Issue with hardware or software? Believe or not i say the words this: phone restarting now problem started TODAY? THIS IS strange! Even when i connected charger never seen issue before until today, why rebooted??? Why today???? And whats wrong with my device... i dont wanna reset device or reinstall again.

11-11-2019 03:10 PM

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mustang7757
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Originally Posted by tom1997

First happen to me, i dont unplug the charger, i draw pattern lock, screen freeze and see samsung blinking not s7 edge screen when first boot device. But samsung and turned on from samsung letters . Why did that??? I never had an issue before! I software reinstall august and dont see problem. Issue with hardware or software? Believe or not i say the words this: phone restarting now problem started TODAY? THIS IS strange! Even when i connected charger never seen issue before until today, why rebooted??? Why today???? And whats wrong with my device... i dont wanna reset device or reinstall again.

Hi, welcome!
You'll need to do a factory reset minimum to see if it starightens it out , this or reinstall the firmware again.

11-11-2019 03:13 PM

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tom1997

Originally Posted by mustang7757

Hi, welcome!
You'll need to do a factory reset minimum to see if it starightens it out , this or reinstall the firmware again.

Why rebooted..? I dont have time to do, all programs downloaded again and again...

11-11-2019 03:16 PM

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tom1997

I reinstalled last 23day august never seen issue. Like TODAY!! I did reset friday . Until today everything works ok

11-11-2019 03:17 PM

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tom1997

For known reason today restarted.......

11-11-2019 03:18 PM

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mustang7757
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Originally Posted by tom1997

I reinstalled last 23day august never seen issue. Like TODAY!! I did reset friday . Until today everything works ok

You did factory reset Friday?

11-11-2019 03:20 PM

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Galactic Zoo

It's quicker to reinstall the firmware. Your data should remain intact if you use home csc

11-11-2019 03:22 PM

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mustang7757
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Originally Posted by Galactic Zoo

It's quicker to reinstall the firmware. Your data should remain intact if you use home csc

I don't want OP to save data as they having a issue , rather have it erase everything

11-11-2019 03:28 PM

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Galactic Zoo

OK, that's cool :-)

mustang7757 likes this.

11-11-2019 03:34 PM

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tom1997

Yeah i did reset friday. Even when i did reset never seen issue like today!!

11-11-2019 03:41 PM

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tom1997

When i got device it was 6.0.1 xxu1 when i did ota software update to patch security aprl 1 random after 4months ago when boot up device shows wrong password pattern but i know is good. When i wipe cache and reinsert battery pattern recognized as shows before wrong pattern. I did reinstall firmware to latest u2 same version and patchh like i had via ota but installed from odin. Now problem started reboot itself and freeze screen when i pattern enter and see restart itself. Why did that and why happend to my ....

11-11-2019 03:48 PM

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mustang7757
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Originally Posted by tom1997

When i got device it was 6.0.1 xxu1 when i did ota software update to patch security aprl 1 random after 4months ago when boot up device shows wrong password pattern but i know is good. When i wipe cache and reinsert battery pattern recognized as shows before wrong pattern. I did reinstall firmware to latest u2 same version and patchh like i had via ota but installed from odin. Now problem started reboot itself and freeze screen when i pattern enter and see restart itself. Why did that and why happend to my ....

Your phone is bricked right now , so either factory reset will help or reflashing your firmware, I'm not sure why it's happening but you need to unbrick and see what happens

11-11-2019 05:34 PM

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tom1997

Originally Posted by mustang7757

Your phone is bricked right now , so either factory reset will help or reflashing your firmware, I'm not sure why it's happening but you need to unbrick and see what happens

My phone boo up so no brickk.

11-11-2019 08:44 PM

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mustang7757
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Originally Posted by tom1997

My phone boo up so no brickk.

So you can get into your phone ?

11-11-2019 08:46 PM

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tom1997

2 months nothing happens. Friday normal reset was...

11-11-2019 08:46 PM

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tom1997

Originally Posted by mustang7757

So you can get into your phone ?

Yeah. But why reboot itself freeze when i enter pattern lock. Full charger was be and cable was in phone never happen before

11-11-2019 08:48 PM

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mustang7757
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Originally Posted by tom1997

Yeah. But why reboot itself freeze when i enter pattern lock. Full charger was be and cable was in phone never happen before

You try safe mode?

11-11-2019 08:49 PM

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tom1997

Originally Posted by mustang7757

You try safe mode?

No. Maybe not problem appears . I dont known .. or maybe appears....

11-11-2019 08:59 PM

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mustang7757
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Originally Posted by tom1997

No. Maybe not problem appears . I dont known .. or maybe appears....

Give it a try and monitor it for little bit

11-11-2019 09:01 PM

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tom1997

What to do when appears in safe m

11-11-2019 09:16 PM

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mustang7757
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Originally Posted by tom1997

What to do when appears in safe m

See if it freezes up , try your lock screen pattern

11-11-2019 09:21 PM

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tom1997

What to do when still apears. I wanna sold this phone . Now i know reboot itself. What tell to buyer?????

11-11-2019 09:29 PM

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mustang7757
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Originally Posted by tom1997

What to do when still apears. I wanna sold this phone . Now i know reboot itself. What tell to buyer?????

You can't sell until you fix it

11-11-2019 09:32 PM

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tom1997

Originally Posted by mustang7757

You can't sell until you fix it

I can not tell about that

11-11-2019 09:42 PM

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mustang7757
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I'm sorry dont understand ?

11-11-2019 09:49 PM

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Random restart when i want to draw pattern lock while connected charger and fully charged while powe

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