11-12-2019 12:42 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I try pairing through normal Bluetooth and it says cant pair, device unregistered. And when i scan for it in the samsung Health app it doesnt find it. Please help.
    11-12-2019 10:10 AM
  2. mustang7757's Avatar
    mustang7757
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    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist

    https://forums.androidcentral.com/sh...d.php?t=409154
    11-12-2019 10:17 AM
  3. mustang7757's Avatar
    mustang7757
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    Did you try restarting your phone unpairing and repairing everything again
    11-12-2019 10:17 AM
  4. Erica Vanessa Lau's Avatar
    Erica Vanessa Lau
    yes i tried that and i get the same messages
    11-12-2019 10:23 AM
  5. Erica Vanessa Lau's Avatar
    Erica Vanessa Lau
    Galaxy S10 + wont pair with my new Samsung activity tracker EI-AN900A-bluetoth.jpeg
    Galaxy S10 + wont pair with my new Samsung activity tracker EI-AN900A-accessories-samsung-health.jpeg
    Galaxy S10 + wont pair with my new Samsung activity tracker EI-AN900A-flashing-light-pair.jpeg
    Galaxy S10 + wont pair with my new Samsung activity tracker EI-AN900A-does-not-recognize-ei-ana.jpeg
    11-12-2019 10:35 AM
  7. mustang7757's Avatar
    mustang7757
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    Originally Posted by Erica Vanessa Lau
    yes i tried that and i get the same messages
    Hi welcome Erica !
    Can try see if this video helps


    11-12-2019 10:37 AM
  8. Erica Vanessa Lau's Avatar
    Erica Vanessa Lau
    Thats the first thing i saw .
    Samsung health doesnt detect it
    Attached Thumbnails Galaxy S10 + wont pair with my new Samsung activity tracker EI-AN900A-screenshot_20191112-111925_samsung-health.jpg  
    11-12-2019 12:21 PM
  9. mustang7757's Avatar
    mustang7757
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    Originally Posted by Erica Vanessa Lau
    Thats the first thing i saw .
    Samsung health doesnt detect it
    Try to uninstall the health app and reinstall
    11-12-2019 12:42 PM
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