1. Android Central Question's Avatar
    I have us cellular unlimited everything and my internet doesn't work half the time. I live in the city/rural area. Us cellular said I should buy a new phone because mine was a Samsung Galaxy 5 and outdated. I bought a new Samsung Galaxy A50 and I'm still having the same problem. HELP PLEASE
    11-17-2019 11:53 PM
  2. Laura Knotek's Avatar
    Welcome to Android Central.

    What is your signal strength? Does this happen only on mobile data or on WiFi as well?

    Please join as a member and provide further details so that we may assist you.

    Galactic Zoo and mustang7757 like this.
    11-18-2019 12:05 AM
  3. Rukbat's Avatar
    Use an app like LTE Discovery to see what your signal strength is (in numbers - the number of dBm), join, come back here and tell us. We can't guess why you're losing signal. (And "city/rural area" are opposites, so that makes it even more difficult for us. If you live in a rural area, that could be the problem. You may need a carrier that gives you better coverage.)
    Laura Knotek likes this.
    11-18-2019 02:56 PM

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