[matias gonzales]

I have installed Applock for X reason.
I used the protect wifi and Bluethooth and once i deactived the app, all my apps started to stop, wsp does not work, spotify either, no even Play Store...
Also even though I am connected to my wifi (which I know the password and I have been using it from long time ago) it does not work. I am connected but nope.

I think this is because of applock that somehow bugged the wifi and all the apps but I don't know what to do.
The applock I am talking about is AppLock Fingerprint v7.4.2.

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist

https://forums.androidcentral.com/sh...d.php?t=409154

[mustang7757]

Once you uninstall the app did you restart the phone ?

[anon(10614692)]

Where did you get the app from? I can't find that version on Playstore but it shows up on some "dodgy" sites.

[matias gonzales]

Yes i did restart it but the problem keep going

[matias gonzales]

Galactic Zoo My Play Store does not let install apps for some reason so i had to get it from "Dodgy" sites.

[mustang7757]

Yes i did restart it but the problem keep going

Which phone is this ?

[B. Diddy]

Welcome to Android Central! Did you actually uninstall the app? Go to Settings>Security>Device Administrators ​-- does the app show up there?

[matias gonzales]

Its actually a tablet Proton Sapphire

[matias gonzales]

B. Diddy yes it does not appear and the problem keeps going, if at least the wifi could work but no

[mustang7757]

Its actually a tablet Proton Sapphire

I suggest a factory reset to undo whatever the app did because something still staying back and creating this problem

[B. Diddy]

Try wiping the cache partition following the steps here: https://www.taringa.net/+info/hard-r...recovery_htzq4. Make sure you select Wipe Cache Partition, and not Wipe Data.

[Mooncatt]

Since you got it from a site other than the Play store, there's no way to ensure this wasn't a poorly made app or has some nefarious background coding. You may end up having to factory reset the tablet if this is the case.

When you uninstalled it, did you just do it, or did you go through the various settings to try and revert whatever it did first? If the app made changes with the phone and you uninstalled the app without reverting those changes, that could easily leave you with problems. So it wouldn't hurt to re-install it and see if you can fix things.

It also looks like this is a pretty unknown tablet, and those off brands can be problematic at times on their own. I wouldn't rule out that being the underlying problem yet either.

[matias gonzales]

MoonCatt At first i unnistalled it and the apps started to stopped and wifi to not work, then i installed again and repeated what i have done before with the wifi protection, reset the tablet and deactived the wifi thing from the app i even forced to stop going to settings but nothing changed.

[matias gonzales]

Thanks i guess its time to factory reset.

[mustang7757]

Thanks i guess its time to factory reset.

Yes I think it's best option to undo what happened . Let us Know how you made out !

[matias gonzales]

MoonCatt At first i unnistalled it and the apps started to stopped and wifi to not work, then i installed again and repeated what i have done before with the wifi protection, reset the tablet and deactived the wifi thing from the app i even force the app to stop by going to settings but nothing changed.

[B. Diddy]

Did you already try wiping the cache partition first?

[matias gonzales]

Hi again, i just factory reset my tablet and now it does not start...
After the factory reset i chosen the reboot option and don't worked.
Then i turned off and on the tablet and until now it keeps showing me the logo and nothing more

[mustang7757]

Hi again, i just factory reset my tablet and now it does not start...
After the factory reset i chosen the reboot option and don't worked.
Then i turned off and on the tablet and until now it keeps showing me the logo and nothing more

Oh wow, try holding power button and volume up same time for 7 seconds see if it restarts or volume down and power same way

[matias gonzales]

Yes now i have factory reset it but now the problem its that the tablet does not start. im unlucky

[matias gonzales]

I did it and the problem keeps going, :c so unlucky man

[mustang7757]

I did it and the problem keeps going, :c so unlucky man

Can you go back and do the factory reset again?

[matias gonzales]

ill try that

[mustang7757]

ill try that

Ok ..