1. Android Central Question's Avatar
    I had some bad malware on my phone, and as a last resort, did a factory reset on my Galaxy S6 (Verizon). I had backups to the google cloud - so all my apps came back except one app that now (in the Play Store) shows my phone grayed out - not compatible. Very strange! Any idea on what is causing this glitch? The app is a big box retail app that I would assume would be compatible with pretty much anything. Looking for a way to remedy this!
    11-30-2019 07:18 PM
  2. SpookDroid's Avatar
    Not a glitch and something that only the app dev can 'fix'. Apps that are already installed would likely still work but update less frequently (if at all) after the specific device/OS version has been marked as incompatible, but since this is a new install, said app will not show as available.

    You can try contacting the dev or manually installing an older version that is compatible.
    11-30-2019 07:24 PM
  3. mustang7757's Avatar
    Depending on the android version your currently on you probably going see more issues with apps arise . If you like to communicate here you'll need to register,as guest account you cant .https://forums.androidcentral.com/sh...d.php?t=409154
    11-30-2019 07:36 PM

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