1. Android Central Question's Avatar
    My samsung galaxy s10+ simply stopped working. I made a phone call, had 50% plus power left, placed the phone on lock in my pocket, and then took it out to take a picture 10min later and it would not respond. Completely black screen. Later when I got home I placed it on the charger and it said 0% and acted like it started charging so I shrugged it off. I tried to power it on several minutes later when it reached 8% charge and the screen showed the samsung logo and then nothing happened, never finished turning on and was simply dead again. I have attempted to place on the charger several times since and sometimes it responds and says it is charging but often nothing and it will never power on. I did notice a red light staying on on the back under the camera but now that is not even there.... there was no damage... Can it be saved? Can I get my pictures and info still?
    12-02-2019 05:58 PM
  2. belodion's Avatar
    It depends on what the fault is. It could simply be a bad battery.
    12-02-2019 07:45 PM
  3. mustang7757's Avatar
    Should take it to Samsung to get warranty on it , I'll leave a link to register so you can communicate here, as a guest account u cant .https://forums.androidcentral.com/sh...d.php?t=409154
    12-02-2019 09:16 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Are you plugging the phone into a wall outlet using the USB charger, or are you only using a wireless charger? Make sure you plug it in with a USB charger and let it charge undisturbed for at least 6 hours. Then press and hold Power for about 20 seconds. Does anything happen?
    12-02-2019 11:07 PM

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