1. Android Central Question's Avatar
    My phone is Samsung gaxlay on5
    Model number is SM-G550T
    12-04-2019 05:21 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What carrier are you on? Was the phone unlocked or originally on a carrier? If it came from a carrier, you typically have to be on that original carrier's network to get the official update.

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    12-04-2019 05:22 PM

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