cant get keyboard to come up during a call

[Android Central Question]

i have an asus android phone and when I am on a call and need to enter a number option I press the keypad icon and it just turns black ( like the speaker icon will when you press for speaker to be on) but won't bring up the keyboard so I can make a selection

 

[mustang7757]

Which phone you using? Have you tried in safe mode ?I'll leave a link to register so you can communicate here , as a guest account you can't.https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! This seems to be coming up a lot lately. Are you saying the screen turns totally black when you tap the keypad button? Does this happen in Safe Mode as well?

 

[mustang7757]

Welcome to Android Central! This seems to be coming up a lot lately. Are you saying the screen turns totally black when you tap the keypad button? Does this happen in Safe Mode as well?

I agree , especially lately.