Huawei Nova 3i screenshot issue

[Android Central Question]

Why lines appear when taking screenshot!

 

[Zxd]

See attached

 

[mustang7757]

Hi, welcome to AC!
Have you tried safe mode if it still happens?

 

[Zxd]

Hi, welcome to AC!
Have you tried safe mode if it still happens?

Hi,
Yes still the same even after safe mode.

 

[mustang7757]

Hi,
Yes still the same even after safe mode.

This is only in screenshot?

 

[Zxd]

This is only in screenshot?

Yup, only in screenshot. From day 1, no lines when taking pictures, pictures are fine.

 

[mustang7757]

Hate to suggest factory reset , let's see if other members can chime in

 

[mustang7757]

@frederickdawg can you help here ?

 

[B. Diddy]

It almost seems like some kind of watermark. Do you have any watermark app installed?

 

[mustang7757]

It almost seems like some kind of watermark. Do you have any watermark app installed?

Good thinking!

 

[belodion]

Well, do you have such an app?