Why are default ringtones not playing anymore?

[Android Central Question]

Ever since I have updated to Android 10 on my OnePlus 6, default notification tones and ringtones are not working. A common song sound is playing while selecting any of the default tones. And there's no sound playing for any kind of notification.

 

[mustang7757]

Are they greyed out ? Have you tried to restart the phone?'ll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! See if wiping the cache partition helps: https://www.hardreset.info/devices/oneplus/oneplus-6/wipe-cache/