Weird ringtone starts playing randomly and won't stop on Android A50

[Android Central Question]

This strange music that sounds like a musical ringtone keeps playing at random times. I've never chosen this music for my ringtone, and my notification sound is set to silent. And yet, this strange music starts in the middle of my phone calls and won't stop, or just starts to play for no reason in the evening. I've closed all background apps, ran an anti-virus software on my phone, and triple checked all of my sound settings, and I still can't find the source for this weird music or why it plays so intrusively. Can anyone help?

 

[B. Diddy]

Welcome to Android Central! Does this persist if you turn off NFC?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[wtflol3657]

I'm the question asker, and NFC was never turned on. The weird music just plays and stops randomly and I usually have to reset my phone for it to stop.

 

[B. Diddy]

Does this happen in Safe Mode as well? www.samsung.com/ca/support/mobile-devices/galaxy-a50-safe-mode/

 

[wtflol3657]

I'm not sure. I can't really check since the music truly plays randomly. Sometimes it plays again more than a week later.

 

[B. Diddy]

Can you tell if this music is actually one of the ringtones on the phone?

 

[mustang7757]

Download Nice Catch in Galaxy app store , maybe can lead you to right direction.

 

[wtflol3657]

Ok, I found the name of the weird music. It's a ringtone called "Moon discovery". It's not chosen as any selection on my phone, not even in the alarms on the clock app. I don't know why it plays.

 

[B. Diddy]

Try mustang7757's suggestion -- it might let you know about some kind of hidden notification.

 

[wtflol3657]

Alright, I downloaded the app. I guess now all I can do is wait and see. Thanks for the help.

 

[Imkevjohns]

Alright, I downloaded the app. I guess now all I can do is wait and see. Thanks for the help.

I'm having the same issue. Did the download fix it?

 

[B. Diddy]

Welcome to Android Central! Nice Catch wasn't meant to fix anything per se -- the idea was to use it to identify any app that might be causing that music as a notification. Have you tried it yet?

 

[mustang7757]

You can try this app also
https://forums.androidcentral.com/e...ails?id=pl.revanmj.toastsource&token=XYTMjqDr

 

[sumbhat]

Hey ..
I have a Note 20 Ultra.. The ringtone that i hear is - -Over the Horizon.
I have downloaded both Nice Catch and Toast Source.
@wtflol3657 : Were you able to figure out??

 

[sumbhat]

Hey ..
I have a Note 20 Ultra.. The ringtone that i hear is - -Over the Horizon.
I have downloaded both Nice Catch and Toast Source.

@wtflol3657 : Were you able to figure out??

It rang again -- Neither Nice Catch or Toast Source, were able to figure out the source..

 

[wtflol3657]

So, I'm a little late in this, but I want to give a quick update:

I downloaded Nice Catch on my old phone, and while the sound bite played again, the app didn't tell me any notifications that might explain why it starts playing.

I received the Samsung S20 a few days ago, and today, it began to play that same song out of the blue: "Moon discovery"

And like last time, that song isn't selected for any of my options, I don't see any notifications...it just starts playing for no reason.

Any help would be appreciated

 

[B. Diddy]

Assuming your old phone was a different brand or model, then I would suspect that some app you installed on the old phone and again on the new phone is responsible. Unfortunately, you'd probably have to uninstall apps one by one until the problem goes away, since I'm not sure how else to determine which app is making that sound.

 

[wtflol3657]

I FINALLY FOUND IT!

I was on my phone and noticed my normal email app (not gmail) received a "1" notification as I was staring at it, and the moment it popped up, Moon Discovery started playing.

I decided to test it out by sending myself an email a few times. Sure enough, every single time that app received the email, Moon Discovery began playing.

I went into settings, then apps, went down to the email app, and set it so notifications are delivered silently. Then I sent myself an email again, and blissful silence was the answer. I guess I never found out because the app didn't send any push notifications for Nice Catch to pick up.

To everyone else who has this same problem, I recommend checking there!

 

[Shane Reeves1]

Hey ..
I have a Note 20 Ultra.. The ringtone that i hear is - -Over the Horizon.
I have downloaded both Nice Catch and Toast Source.

@wtflol3657 : Were you able to figure out??

I have the same phone. It would randomly play the ringtone "Orbit". What worked for me is turning off my locations. Seemed to work so far. It's been 2 days since I heard it. Before it was consistently all day long! It's worth a try.

 

[Animospirity]

I uninstalled the last app I downloaded; photo slideshow with music, and it fixed the problem.