Galaxy A8 photos copied from Gallery are distorted, unusable

[Android Central Question]

Galaxy A8 (Android version 9): photos which look perfect when viewed in Gallery end up distorted when copied to desktop computer (drag & drop); most appear split horizontally and shifted, some have weird colours...

 

[SpookDroid]

Have you tried sending the files via WiFi or Bluetooth? What about via a cloud service (Photos, Drive, samsung's Link Sharing....)? Those artifacts are usually indicative of a corrupt or incomplete file, so I'm guessing for some reason the files aren't being copied properly or the transfer isn't going all the way through. Another possibility is that your computer cannot display HDR pictures (unlikely) if that's how you took those.

 

[B. Diddy]

Welcome to Android Central! Also make sure you're not copying the thumbnail, rather than the full image file.

 

[ManiacJoe]

most appear split horizontally and shifted, some have weird colours...

This is normally a description of corrupted files.

Step by step, how are you copying the files to the computer?

 

[B. Diddy]

Also, are the photos saved to Internal Storage or the SD card?

 

[mustang7757]

I'll leave a link to register so you can communicate here, as a guest account u cant .
https://forums.androidcentral.com/showthread.php?t=409154

 

[belodion]

(8d after the original post.)

https://forums.androidcentral.com/showthread.php?t=989475