1. Android Central Question's Avatar
    Hello everyone. My wife dropped her Samsung A40 down the toilet at the weekend the phone appears to be working but the screen has died. Is there any way of extracting data from the phone? She can’t remember her Samsung account password but I don’t think she had data back up selected anyway. I’ve tried plugging it into my pc with the usb cable and the phone shows but there are no folders are showing for me to navigate to photos. Does anyone have any suggestions on how we can extract photos in a different way? Would the pc version of Samsung smart switch work? Any help would be really appreciated. Thank you, Rob
    01-21-2020 06:20 AM
  2. mustang7757's Avatar
    You can go to your computer type find my phone and log into your Google account that was on the device and back it up , it would of been better if you remember your Samsung account you can remotely back up from find my Samsung device .

    'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

    https://forums.androidcentral.com/sh...d.php?t=409154
    01-21-2020 08:09 AM
  3. Android Central Question's Avatar
    The screen is broken on my old phone so I cant see what I need to do.
    01-21-2020 09:25 AM
  4. B. Diddy's Avatar
    01-21-2020 12:45 PM

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