1. Android Central Question's Avatar
    Samsung S7 model SM-G930F

    There is a black bar covering approximately 1cm at the bottom of my screen, it is covering some of the keyboard and selections to the bottom of the screen.
    I can still select items so the touch screen is working.
    I have done a factory reset but still there.

    Help!!
    02-04-2020 08:53 AM
  2. mustang7757's Avatar
    Can you get a screenshot ? Sounds like a screen issue but like yonder a picture.

    I'll leave a link to register so you can communicate here, as a guest account u cant .

    https://forums.androidcentral.com/sh...d.php?t=409154
    02-04-2020 08:56 AM
  3. jbouy77's Avatar
    Why has a black bar appeared across the bottom of my screen, Galaxy S7?-win_20200204_15_19_13_pro.jpg

    It does not show up on a screen shot (I get the full screen), so here is a poor quality from my webcam.
    02-04-2020 09:22 AM
  4. jbouy77's Avatar
    Also, when I rotate the screen the bar remains in place, it doesn't follow the rotation and move.
    02-04-2020 09:25 AM
  5. mustang7757's Avatar
    Also, when I rotate the screen the bar remains in place, it doesn't follow the rotation and move.
    Hi welcome!
    Try safe mode if it's the same ?
    02-04-2020 09:31 AM
  6. jbouy77's Avatar
    Thanks,

    Safe mode is the same, I then performed a full reset and still there.
    02-04-2020 09:34 AM
  7. mustang7757's Avatar
    Thanks,

    Safe mode is the same, I then performed a full reset and still there.
    Then have to send it in for repair
    02-04-2020 09:41 AM
  8. jbouy77's Avatar
    Thanks,

    I'm due a new one next month so will put up with it for now.
    mustang7757 likes this.
    02-04-2020 09:45 AM
  9. mustang7757's Avatar
    Thanks,

    I'm due a new one next month so will put up with it for now.
    Your welcome !
    Which phone you plan on getting? Lot good options out there.
    02-04-2020 09:51 AM
  10. jbouy77's Avatar
    I get it free through work, so will see what options I am given then decide.
    02-04-2020 09:55 AM
  11. mustang7757's Avatar
    Cool !! See you around the forums !
    02-04-2020 09:55 AM
  12. jenheta's Avatar
    Hi all.

    I am having the same screen issue.
    All of sudden, 10 days ago, without any drop or accident, a black bar appeared at the bottom of my screen.
    I also noticed a sort of gray gradient from bottom to top with some flickering. It was impossible to see anything under sun light.

    I did a list of things :

    1. Rebooted into safe mode. Bar still there.
    2. Took a screenshot. Picture was as expected without the black bar.
    3. Deselected "Automatic brightness" option. No success.
    4. Accessed Administrator Tools. Deactivated hardware layers and other GPU related options. Nothing.

    Then some hope :

    5. Rebooted into Recovery Mode. Wiped out cache. Gray gradient was gone.

    As soon as I rebooted to normal mode, I noticed that black bar was not so dark. I adjusted the brightness level to max and min. Voila. Success. Black bar was misteriously gone.

    I left cell at the table and, maybe 20 min later, black bar was back again. Repeated same steps as before without success.
    At least the gray gradient is gone but I can not do much with this annoying black bar.

    Any suggestions will be much appreciated.
    06-02-2020 10:41 AM
  13. B. Diddy's Avatar
    Welcome to Android Central! Do you have the same phone as the OP of this thread? Just as with the previous discussion, it really sounds like a hardware issue with the screen.
    06-02-2020 10:55 AM
  14. jenheta's Avatar
    Thanks for your response.

    Yes, it is exactly the same model.

    I am also afraid that it could be a hardware failure. Well, I am trying to run out all possibilities before looking for a repair shop.
    06-02-2020 11:51 AM
  15. B. Diddy's Avatar
    The only other thing I could suggest would be to open the phone up and check the connections, but that could end up causing more damage than it fixes.
    06-02-2020 12:07 PM

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