1. Android Central Question's Avatar
    I have a samsung a20, and recently it started acting weird.
    First it kinda blocked my wifi, for example, the internet would be down in my a20 while i could use it on my pc just fine.
    Then it stopped charging, i thought it was water damage so I put it in some rice, it wasn't.
    I've taken it to a repair center. The clerk thought it was a software mistake or possibly a virus.
    Needless to say, I'm a bit confused.
    02-20-2020 05:12 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is water damage a possibility -- i.e., did you actually drop it in water at some point? The rice trick usually doesn't help, so that doesn't exclude water damage.

    Does it work normally in Safe Mode? https://www.t-mobile.com/support/dev...ung-galaxy-a20

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    02-20-2020 06:21 PM
  3. Rukbat's Avatar
    Does it connect to the router? Connecting to the router, and having the router connect that connection to the internet are 2 different things.

    (And putting a wet phone in rice has ruined more phones than a hammer. All you're doing is absorbing the water - concentrating all the impurities, making them destroy the phone faster. See Oh, no! My Phone got Wet! to be prepared for the next time you get a phone wet inside.)
    02-20-2020 06:28 PM
  4. idkmanimdumbfounded's Avatar
    I can connect to the router, and I can use the internet with it but it will randomly drop the connection and won't connect again for 5-10 mins

    Ps: I am the OP, i just made an acc
    02-20-2020 07:08 PM
  5. idkmanimdumbfounded's Avatar
    I may have put it in a wet counter at some point

    and no, it does not work on safe mode
    02-20-2020 07:10 PM
  6. B. Diddy's Avatar
    Does this happen on any wi-fi network, or only your home network? Does it work ok with mobile data?
    02-20-2020 07:16 PM
  7. idkmanimdumbfounded's Avatar
    It happens on any network but it does work with my mobile data just fine.
    My phone is currently in the repair shop that I mentioned for an evaluation, I'll get it tomorrow though
    02-20-2020 07:23 PM
  8. B. Diddy's Avatar
    It seems very unlikely that a virus would cause the problem, and more likely some issue with the wi-fi antenna or radio. Hopefully the technician figures it out!
    02-20-2020 07:25 PM

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