My secure folder has been hacked, I do not have a reset window option to reset the password.

[Android Central Question]

My secure folder has been hacked, I do not have a reset window option to reset the password. I talked with customer support and they are useless.

I did see a video on youtube as a work around where you would delete (uninstall) the secure folder( Your files and apps are still there.) and then reinstall and that would give you access to your apps and files. Well, I cant even uninstall or delete my secure folder, the option to disable is grey out. I tried uninstall apps and nothing seem to work. Have anyone experienced this ?

 

[anon(10614692)]

Can you delete it in safe mode?

 

[methodman89]

If someone hacked your phone they wouldn't stop there. Sounds like you don't remember the passcode. Depending on the phone, you might be able to remote reset.

 

[mustang7757]

You have not been hacked lol you can disable secure folder in your apps list . You cant uninstall it .


'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Which phone? Usually, if you don't know the secure folder password and want to reset it, you have to do a full factory reset of the phone.