03-06-2020 12:34 AM
34 12
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  1. Android Central Question's Avatar
    Keep getting the "unfortunately, System UI has stopped responding." error. I am given the option to hit "ok". After hitting ok it disappears for only a second or two and I can't hit any buttons save for volume (which does nothing) and power to turn off the screen, restart or power off the phone and turn on airplane mode. It takes a few tries to turn it off or restart it with so little time between notification pop-ups.

    I've tried powering it up via holding power and one volume key and on another occasion power and the other volume key but it does not put it in recovery mode.

    Any help?
    03-05-2020 04:00 PM
  2. mustang7757's Avatar
    Is this LG G5 ?


    'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

    https://forums.androidcentral.com/sh...d.php?t=409154
    03-05-2020 04:02 PM
  3. SapphireGemstone's Avatar
    Yes, the G5. Sorry about that!
    03-05-2020 04:11 PM
  4. mustang7757's Avatar
    Yes, the G5. Sorry about that!
    Hi , welcome ! No problem

    This is how you get in recovery mode

    https://www.hardreset.info/devices/l...recovery-mode/
    03-05-2020 04:14 PM
  5. SapphireGemstone's Avatar
    It's now in safe mode but still giving me the error and not letting my touch anything on screen
    03-05-2020 04:20 PM
  6. mustang7757's Avatar
    It's now in safe mode but still giving me the error and not letting my touch anything on screen
    Try get in recovery to do factory reset
    03-05-2020 04:27 PM
  7. SapphireGemstone's Avatar
    I followed the instructions on the link you sent me and it put it in safe mode. I'm not sure what else to try to get it in recovery?
    03-05-2020 04:29 PM
  8. mustang7757's Avatar
    I followed the instructions on the link you sent me and it put it in safe mode. I'm not sure what else to try to get it in recovery?
    Reset , "factory reset " you dont see it ?
    03-05-2020 04:35 PM
  9. SapphireGemstone's Avatar
    No. it opened to my home screen with less apps and said "safe mode" at the bottom of the screen. I couldn't tap anything.
    03-05-2020 04:38 PM
  10. mustang7757's Avatar
    That shouldn't of taken you to safe mode
    03-05-2020 04:41 PM
  11. SapphireGemstone's Avatar
    Not sure what to tell you other than it did haha
    mustang7757 likes this.
    03-05-2020 04:43 PM
  12. mustang7757's Avatar
    Not sure what to tell you other than it did haha
    You see this [System UI stopped responding LG G4]-screenshot_20200305-170706_chrome.jpeg
    03-05-2020 05:07 PM
  13. SapphireGemstone's Avatar
    I followed the steps on that site and it put me in safe mode.
    Also that phone doesn't look like mine but I turned it off, help power+volume down until the logo popped up, then held them again.
    03-05-2020 05:09 PM
  14. mustang7757's Avatar
    I followed the steps on that site and it put me in safe mode.
    Also that phone doesn't look like mine but I turned it off, help power+volume down until the logo popped up, then held them again.
    What's your exact model number ?
    03-05-2020 05:17 PM
  15. B. Diddy's Avatar
    Just to be clear -- you have an LG G5? Or is it a Moto​ G5?
    03-05-2020 06:16 PM
  16. SapphireGemstone's Avatar
    Further research shows it is an LG G4, not 5. Sorry, that probably is what messed this up.
    Model H810
    03-05-2020 06:25 PM
  17. B. Diddy's Avatar
    Ok, here are steps for Safe Mode: https://www.t-mobile.com/support/dev...afe-mode-lg-g4

    And for factory reset: https://www.t-mobile.com/support/dev...e-resets-lg-g4
    03-05-2020 06:35 PM
  18. SapphireGemstone's Avatar
    Safe mode gave me the same issue and the steps to get the factory reset option didn't work.
    03-05-2020 06:43 PM
  19. mustang7757's Avatar
    Safe mode gave me the same issue and the steps to get the factory reset option didn't work.
    Is there any way you can get into settings to perform factory reset
    03-05-2020 06:45 PM
  20. mustang7757's Avatar
    No OP was in safe mode , trying get in recovery but not working to perform factory reset
    03-05-2020 06:46 PM
  21. SapphireGemstone's Avatar
    No. I can't tap anything on the screen in safe mode or normal startup mode.
    03-05-2020 06:47 PM
  22. mustang7757's Avatar
    No. I can't tap anything on the screen in safe mode or normal startup mode.
    Normal start up...
    03-05-2020 06:48 PM
  23. SapphireGemstone's Avatar
    As in when you use your phone regularly, not in safe or recovery mode. I wasn't sure what exactly to call it???
    03-05-2020 06:50 PM
  24. mustang7757's Avatar
    As in when you use your phone regularly, not in safe or recovery mode. I wasn't sure what exactly to call it???
    Yes in phone regular no modes
    03-05-2020 06:52 PM
  25. SapphireGemstone's Avatar
    Exactly. I was saying I can't tap anything on screen including settings in either mode.
    03-05-2020 06:54 PM
34 12

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