[Android Central Question]

Keep getting the "unfortunately, System UI has stopped responding." error. I am given the option to hit "ok". After hitting ok it disappears for only a second or two and I can't hit any buttons save for volume (which does nothing) and power to turn off the screen, restart or power off the phone and turn on airplane mode. It takes a few tries to turn it off or restart it with so little time between notification pop-ups.

I've tried powering it up via holding power and one volume key and on another occasion power and the other volume key but it does not put it in recovery mode.

Any help?

[mustang7757]

Is this LG G5 ?


'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

https://forums.androidcentral.com/sh...d.php?t=409154

[SapphireGemstone]

Yes, the G5. Sorry about that!

[mustang7757]

Yes, the G5. Sorry about that!

Hi , welcome ! No problem

This is how you get in recovery mode

https://www.hardreset.info/devices/l...recovery-mode/

[SapphireGemstone]

It's now in safe mode but still giving me the error and not letting my touch anything on screen

[mustang7757]

It's now in safe mode but still giving me the error and not letting my touch anything on screen

Try get in recovery to do factory reset

[SapphireGemstone]

I followed the instructions on the link you sent me and it put it in safe mode. I'm not sure what else to try to get it in recovery?

[mustang7757]

I followed the instructions on the link you sent me and it put it in safe mode. I'm not sure what else to try to get it in recovery?

Reset , "factory reset " you dont see it ?

[SapphireGemstone]

No. it opened to my home screen with less apps and said "safe mode" at the bottom of the screen. I couldn't tap anything.

[mustang7757]

That shouldn't of taken you to safe mode

[SapphireGemstone]

Not sure what to tell you other than it did haha

[mustang7757]

Not sure what to tell you other than it did haha

You see this

[SapphireGemstone]

I followed the steps on that site and it put me in safe mode.
Also that phone doesn't look like mine but I turned it off, help power+volume down until the logo popped up, then held them again.

[mustang7757]

I followed the steps on that site and it put me in safe mode.
Also that phone doesn't look like mine but I turned it off, help power+volume down until the logo popped up, then held them again.

What's your exact model number ?

[B. Diddy]

Just to be clear -- you have an LG G5? Or is it a Moto​ G5?

[SapphireGemstone]

Further research shows it is an LG G4, not 5. Sorry, that probably is what messed this up.
Model H810

[B. Diddy]

Ok, here are steps for Safe Mode: https://www.t-mobile.com/support/dev...afe-mode-lg-g4

And for factory reset: https://www.t-mobile.com/support/dev...e-resets-lg-g4

[SapphireGemstone]

Safe mode gave me the same issue and the steps to get the factory reset option didn't work.

[mustang7757]

Safe mode gave me the same issue and the steps to get the factory reset option didn't work.

Is there any way you can get into settings to perform factory reset

[mustang7757]

Ok, here are steps for Safe Mode: https://www.t-mobile.com/support/dev...afe-mode-lg-g4

And for factory reset: https://www.t-mobile.com/support/dev...e-resets-lg-g4

No OP was in safe mode , trying get in recovery but not working to perform factory reset

[SapphireGemstone]

No. I can't tap anything on the screen in safe mode or normal startup mode.

[mustang7757]

No. I can't tap anything on the screen in safe mode or normal startup mode.

Normal start up...

[SapphireGemstone]

As in when you use your phone regularly, not in safe or recovery mode. I wasn't sure what exactly to call it???

[mustang7757]

As in when you use your phone regularly, not in safe or recovery mode. I wasn't sure what exactly to call it???

Yes in phone regular no modes

[SapphireGemstone]

Exactly. I was saying I can't tap anything on screen including settings in either mode.