1. Android Central Question's Avatar
    The phones rings like the old phones and there are no other ringtones installed on the phone. I checked system settings and it only has 'audio profiles" which mostly pertain to volume or sounds for notifications. I had a Blu phone before and it had preinstalled ringtones. This one does not.
    03-15-2020 10:37 PM
  2. mustang7757's Avatar
    You checked settings>sounds>ringtones?

    'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

    03-15-2020 11:08 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Go to the System Settings, then tap Menu>Reset All App Preferences. Now go to Settings>Sound>Ringtones, and try to select a new ringtone. Does the phone now give you a couple of options to complete that function? If so, make sure you pick the system sound picker, and not some 3rd party file manager app like ES File Explorer.

    If you're having problems with your account, send an email to accounts@mobilenations.com
    03-16-2020 12:48 AM

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