1. Android Central Question's Avatar
    My phone keeps disconnecting reconnecting to the wifi on its own. I've tried everything except for a factory reset which is my last hope. My router is 10ft away and in the same room as me so I don't think its the connection reaching the phone. I've tried resetting my network settings. I've tried to turn off wifi scanning and everything in my connection settings. I've tried deleting all the apps. Can someone help so I dont have to reset my phone?
    03-16-2020 01:11 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Does this only happen on your home wi-fi network, or on any wi-fi network? Have you already tried rebooting your router by unplugging its power for 30 seconds? If that doesn't help, see this guide for other ideas: http://forums.androidcentral.com/amb...-problems.html

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    Laura Knotek likes this.
    03-16-2020 01:15 AM
  3. Tyler Darnielle1's Avatar
    I have the S20 Ultra. And I've tried unplugging my router for 30 seconds. It only happens on my home connection, yes. I've tried literally everything. I can't find most of the setting I see in other posts and videos online.
    03-16-2020 03:41 PM
  4. B. Diddy's Avatar
    Is your router set up to use 2.4 GHz or 5 GHz, or is it using 802.11ac? If it's using 2.4 GHz, try changing the wi-fi channel in the router settings.
    03-16-2020 03:47 PM
  5. mustang7757's Avatar
    Also try safe mode if it still happening
    03-16-2020 05:13 PM
  6. Tyler Darnielle1's Avatar
    It runs on both but I'm not sure which one is currently on. Both lights are on
    03-16-2020 07:42 PM
  7. mustang7757's Avatar
    It runs on both but I'm not sure which one is currently on. Both lights are on
    Under your network name it shows 2.4 or 5?
    03-16-2020 07:55 PM
  8. Tyler Darnielle1's Avatar
    I've tried safe mode and it still does the same thing. It has be something with my phone. My ps4 and Xbox don't disconnect and reconnect like this. Its just my phone
    03-16-2020 07:57 PM
  9. Tyler Darnielle1's Avatar
    It doesn't show. It just shows the name of my network
    03-16-2020 07:59 PM
  10. mustang7757's Avatar
    I've tried safe mode and it still does the same thing. It has be something with my phone. My ps4 and Xbox don't disconnect and reconnect like this. Its just my phone
    Try to forget your home wifi on the phone and then enter it back
    03-16-2020 08:00 PM
  11. Tyler Darnielle1's Avatar
    I've tried that as well. I check my router settings and both the 2.4 and 5 are running but it says "802.11 a/n/ac" Mixed under the 5 and "802.11 g/n Mixed" under the 2.4
    03-16-2020 08:02 PM
  12. mustang7757's Avatar
    I've tried that as well. I check my router settings and both the 2.4 and 5 are running but it says "802.11 a/n/ac" Mixed under the 5 and "802.11 g/n Mixed" under the 2.4
    Yeah but its connecting to one or the other not both
    03-16-2020 08:09 PM
  13. B. Diddy's Avatar
    Can you try changing the router to be 802.11n only, and see if the problem persists?
    03-16-2020 09:03 PM
  14. me just saying's Avatar
    try changing channels in the router settings also what router do you have?
    03-17-2020 04:01 AM
  15. wenso smith's Avatar
    There are multiple reasons why your Internet connection randomly disconnects. When it comes to connecting to the Internet via WiFi, here are some common causes WiFi hotspot strength is insufficient you may be near the edge of the WiFi network WiFi adapter outdated wireless router outdated firmware.
    03-17-2020 08:44 AM

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