1. Android Central Question's Avatar
    I got samsung galaxy y thats running android version 2.3.6 i cant reset it to factory settings because it wont let me remove my samsung account from the device.
    03-16-2020 11:04 AM
  2. mustang7757's Avatar
    That's a very old Android version , how are you trying factory reset ? Recovery?

    'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

    https://forums.androidcentral.com/sh...d.php?t=409154
    03-16-2020 11:15 AM
  3. oldandroiduser236's Avatar
    Im just trying to reset it from the phones settings
    03-16-2020 12:41 PM
  4. mustang7757's Avatar
    Im just trying to reset it from the phones settings
    Hi welcome!
    What happens if you go to account and remove it?
    03-16-2020 12:44 PM
  5. oldandroiduser236's Avatar
    It asks for a password and when i says wrong password and i know for a fact that it isnt
    03-16-2020 01:19 PM
  6. mustang7757's Avatar
    It asks for a password and when i says wrong password and i know for a fact that it isnt
    I'm not sure we can be much help for password even if do you think is correct, it's not letting you reset . Could it be old aging hardware /software , possible . I recommend you move on from this device and find something more up to date.
    03-16-2020 02:03 PM
  7. B. Diddy's Avatar
    Are you sure it's the same Samsung account that you have now, or was it an older one? Can you log into your current Samsung account online with that password?
    03-16-2020 02:48 PM

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