1. Android Central Question's Avatar
    My Alcatel Onetouch Fierce won’t update. It’s been stuck on Android Jellybean (4.2.2), and I cannot update it. It keeps saying “Network connection failed!” even though the Wi-Fi signal is strong. I removed the SIM card and it still keeps saying it, even after 2 resets, 2 cache clears, and clearing the Android Framework data. How do I fix this?
    03-16-2020 05:19 PM
  2. mustang7757's Avatar
    Can you try another wifi or data see if it downloads?

    'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

    https://forums.androidcentral.com/sh...d.php?t=409154
    03-16-2020 05:22 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Chances are that old budget phone never got any official Android version update: https://androidforums.com/threads/no...kitkat.856407/. You can get that error message for old devices -- I suspect it's because the server that may have handled it was retired or went offline.
    03-16-2020 07:10 PM

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