[Mewrice]

I can't update my galaxy note 9 because its been switched to a different carrier and I was told I had to do a flash reset from Samsung, I was wondering how do I do it

[mustang7757]

Hi, which carrier ? And is it unlocked model or a carrier version?

[mustang7757]

I'll leave this link to reference by .

https://forums.androidcentral.com/sh...d.php?t=953466

[Mewrice]

The Carrier is through boost mobile but it was previously on sprint

[mustang7757]

Is it sim unlocked?
Can you go to settings>about phone >software page and show me with screenshot?

[B. Diddy]

You've already tried Smart Switch to update the firmware?

[hallux]

Sometimes I hear they just need a SIM card from the original carrier in them, even if it's not activated. Do you still have your old Sprint SIM?

[mustang7757]

You've already tried Smart Switch to update the firmware?

Sometimes I hear they just need a SIM card from the original carrier in them, even if it's not activated. Do you still have your old Sprint SIM?

Depends what firmware they flashed on it if it a older bootloader

[Mewrice]

When I bought it, it was unlocked so I do not, and yes I've tried smart switch

It says its locked to sprint sims

[hallux]

You could always go the nuclear route - back up your data and grab the full firmware for your model of device from sammobile.com I believe they even have instructions for flashing it. Those firmware files are the official firmware, not a 3rd-party ROM.

[Mewrice]

You could always go the nuclear route - back up your data and grab the full firmware for your model of device from sammobile.com I believe they even have instructions for flashing it. Those firmware files are the official firmware, not a 3rd-party ROM.

Does this require a computer,

[hallux]

Does this require a computer,

It would, as would the SmartSwitch option noted by others...

[mustang7757]

It says its locked to sprint sims

Can you get screenshot of about phone>software

[Mewrice]

It would, as would the SmartSwitch option noted by others...

I asked bc my current charger, both sides are type c

Can you get screenshot of about phone>software

Here you go

[mustang7757]

Here you go

There we go

Your on 8.1 oero this device is sprint

You will need to flash through Odin no smart switch will fix this

[Mewrice]

There we go

Your on 8.1 oero this device is sprint

You will need to flash through Odin no smart switch will fix this

I don't know how to use Odin sadly

[hallux]

I don't know how to use Odin sadly

I'm sure there's a YouTube video on how to do that but I can't find one for you as work has blocked that site currently. Actually.. we have a how-to on this! https://forums.androidcentral.com/am...-new-post.html

As for the cable - you'll need to find a USB-A to USB-C cable to plug the phone into the computer.

[mustang7757]

You will need windows computer
Download odin 3.13.1
Download sam firm tool v0.4.1
In this put SM-N960U MODEL
REGION SPR

Download rom push button and extract the firmware zip from computer be 4 files then go Odin extract and open will be 4 slots put each firmware file in corresponding slots like this
BL
AP
CS
CSC USE HOME TO SAVE DATA


USE 7zip to extract firmware and tool

You'll be all set

[mustang7757]

I'm sure there's a YouTube video on how to do that but I can't find one for you as work has blocked that site currently. Actually.. we have a how-to on this! https://forums.androidcentral.com/am...-new-post.html

As for the cable - you'll need to find a USB-A to USB-C cable to plug the phone into the computer.

That's outdated

[mustang7757]

You will need windows computer
Download odin 3.13.1
Download sam firm tool v0.4.1
In this put SM-N960U MODEL
REGION SPR

Download rom push button and extract the firmware zip from computer be 4 files then go Odin extract and open will be 4 slots put each firmware file in corresponding slots like this
BL
AP
CS
CSC USE HOME TO SAVE DATA


USE 7zip to extract firmware and tool

You'll be all set

This is the tool with information I put

[mustang7757]

This is Odin
Only use first 4 slots


User date nothing goes at the bottom

[Mewrice]

Thanks man I'll try when I get home

[mustang7757]

Thanks man I'll try when I get home

Your welcome!