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  1. Mewrice's Avatar
    I can't update my galaxy note 9 because its been switched to a different carrier and I was told I had to do a flash reset from Samsung, I was wondering how do I do it
    03-16-2020 11:25 PM
  2. mustang7757's Avatar
    Hi, which carrier ? And is it unlocked model or a carrier version?
    03-16-2020 11:26 PM
  3. mustang7757's Avatar
    03-16-2020 11:38 PM
  4. Mewrice's Avatar
    The Carrier is through boost mobile but it was previously on sprint
    03-17-2020 10:49 AM
  5. mustang7757's Avatar
    Is it sim unlocked?
    Can you go to settings>about phone >software page and show me with screenshot?
    03-17-2020 11:04 AM
  6. B. Diddy's Avatar
    You've already tried Smart Switch to update the firmware?
    03-17-2020 12:34 PM
  7. hallux's Avatar
    Sometimes I hear they just need a SIM card from the original carrier in them, even if it's not activated. Do you still have your old Sprint SIM?
    03-17-2020 12:55 PM
  8. mustang7757's Avatar
    You've already tried Smart Switch to update the firmware?
    Sometimes I hear they just need a SIM card from the original carrier in them, even if it's not activated. Do you still have your old Sprint SIM?
    Depends what firmware they flashed on it if it a older bootloader
    03-17-2020 12:58 PM
  9. Mewrice's Avatar
    When I bought it, it was unlocked so I do not, and yes I've tried smart switch

    It says its locked to sprint sims
    Attached Thumbnails How to update my galaxy note 9-screenshot_20200317-140814_settings.jpg  
    03-17-2020 01:07 PM
  10. hallux's Avatar
    You could always go the nuclear route - back up your data and grab the full firmware for your model of device from sammobile.com I believe they even have instructions for flashing it. Those firmware files are the official firmware, not a 3rd-party ROM.
    03-17-2020 01:10 PM
  11. Mewrice's Avatar
    You could always go the nuclear route - back up your data and grab the full firmware for your model of device from sammobile.com I believe they even have instructions for flashing it. Those firmware files are the official firmware, not a 3rd-party ROM.
    Does this require a computer,
    03-17-2020 01:18 PM
  12. hallux's Avatar
    Does this require a computer,
    It would, as would the SmartSwitch option noted by others...
    03-17-2020 01:21 PM
  13. mustang7757's Avatar
    It says its locked to sprint sims
    Can you get screenshot of about phone>software
    03-17-2020 01:33 PM
  14. Mewrice's Avatar
    It would, as would the SmartSwitch option noted by others...
    I asked bc my current charger, both sides are type c

    Can you get screenshot of about phone>software
    Here you go
    Attached Thumbnails How to update my galaxy note 9-screenshot_20200317-143718_settings.jpg  
    03-17-2020 01:37 PM
  15. mustang7757's Avatar
    Here you go
    There we go

    Your on 8.1 oero this device is sprint

    You will need to flash through Odin no smart switch will fix this
    03-17-2020 01:42 PM
  16. Mewrice's Avatar
    There we go

    Your on 8.1 oero this device is sprint

    You will need to flash through Odin no smart switch will fix this
    I don't know how to use Odin sadly
    03-17-2020 01:45 PM
  17. hallux's Avatar
    I don't know how to use Odin sadly
    I'm sure there's a YouTube video on how to do that but I can't find one for you as work has blocked that site currently. Actually.. we have a how-to on this! https://forums.androidcentral.com/am...-new-post.html

    As for the cable - you'll need to find a USB-A to USB-C cable to plug the phone into the computer.
    03-17-2020 01:48 PM
  18. mustang7757's Avatar
    You will need windows computer
    Download odin 3.13.1
    Download sam firm tool v0.4.1
    In this put SM-N960U MODEL
    REGION SPR

    Download rom push button and extract the firmware zip from computer be 4 files then go Odin extract and open will be 4 slots put each firmware file in corresponding slots like this
    BL
    AP
    CS
    CSC USE HOME TO SAVE DATA


    USE 7zip to extract firmware and tool

    You'll be all set
    03-17-2020 01:51 PM
  19. mustang7757's Avatar
    I'm sure there's a YouTube video on how to do that but I can't find one for you as work has blocked that site currently. Actually.. we have a how-to on this! https://forums.androidcentral.com/am...-new-post.html

    As for the cable - you'll need to find a USB-A to USB-C cable to plug the phone into the computer.
    That's outdated
    03-17-2020 01:53 PM
  20. mustang7757's Avatar
    You will need windows computer
    Download odin 3.13.1
    Download sam firm tool v0.4.1
    In this put SM-N960U MODEL
    REGION SPR

    Download rom push button and extract the firmware zip from computer be 4 files then go Odin extract and open will be 4 slots put each firmware file in corresponding slots like this
    BL
    AP
    CS
    CSC USE HOME TO SAVE DATA


    USE 7zip to extract firmware and tool

    You'll be all set
    This is the tool with information I put How to update my galaxy note 9-20200317_145519.jpeg
    03-17-2020 01:56 PM
  21. mustang7757's Avatar
    This is Odin
    Only use first 4 slots


    User date nothing goes at the bottomHow to update my galaxy note 9-20200317_145727.jpeg
    03-17-2020 01:58 PM
  22. Mewrice's Avatar
    Thanks man I'll try when I get home
    mustang7757 likes this.
    03-18-2020 02:11 PM
  23. mustang7757's Avatar
    Thanks man I'll try when I get home
    Your welcome!
    03-18-2020 02:14 PM

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