1. Android Central Question's Avatar
    I've been having an issue with my phone since yesterday. Initially my phone was fine aside from Facebook and Messenger apps (Messenger opened and crashed on the loading screen continually, and Facebook was stuck on the loading screen). When I turned my phone off and on again to see if it would resolve the issue, this then caused most of my apps to stop working (bar the system clock and weather apps). Any system apps such as Contacts and Phone will open momentarily to a white screen and immediately shut down. The rest of the apps, when tapped on, say "Preparing apps. Try again in a moment." no matter how long I leave my phone.

    I am able to load up my settings but when I go to press some of them it doesn't respond. I went to try and reset network settings etc. to see if it would make a difference but once I'd put my pin in it would just not respond to me pressing to proceed.

    I also cannot retrieve any data when plugged into my PC as it's no longer recognising my phone (it's telling me that the USB device malfunctioned) and the Huawei backup app on my phone is refusing to load. Does anyone have any suggestions about what might be causing the issue and how to overcome it? I'd really like to avoid a hard reset if I can as some recent documents have not been backed up.
    03-20-2020 03:48 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this also happen in Safe Mode? https://safemodewiki.com/how-to-enab...awei-p20-lite/

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    03-20-2020 05:20 PM
  3. aamba's Avatar
    Yes, the same issue happens in safe mode.

    Huawei P20 Lite won't let me open any apps-90523411_2718733941683506_5408992241039441920_n.jpg
    03-21-2020 04:39 AM
  4. anon(10614692)'s Avatar
    03-21-2020 06:54 AM
  5. aamba's Avatar
    Hi Galactic Zoo,

    I tried that but I'm not sure if it's doing anything - it immediately goes to 40% when wiping the partition and then 100% about 1 second later. I've restarted my phone after and the same issue persists.
    03-21-2020 07:06 AM
  6. anon(10614692)'s Avatar
    03-21-2020 07:52 AM
  7. Siti Mahirah Hossain's Avatar
    hi, I recently this exact problem on my honor 20 lite, can anybody help me?
    12-16-2020 11:27 AM
  8. B. Diddy's Avatar
    Welcome to Android Central! Did you already try the suggestions in this thread?
    12-19-2020 04:02 PM
  9. Jason0013's Avatar
    Hello, does anyone have a fix for this issue? I can't find any help anywhere.
    Huawei P20 Pro
    02-07-2021 01:31 AM
  10. pantovic's Avatar
    Hello, I have the same issue. Did anyone have luck to solve this?
    Huawei P10 Plus
    Huawei P20 Lite won't let me open any apps-3.jpg
    04-22-2021 07:56 AM
  11. B. Diddy's Avatar
    Welcome to Android Central! So you already tried Safe Mode and wiping the cache partition, right? Just because it didn't work for the previous posters doesn't mean it isn't worth trying.
    pantovic likes this.
    04-22-2021 09:25 AM
  12. pantovic's Avatar
    I've tried almost everything. Safe mode, wipe cashe few times. Third party software, but I can not enable debugging mode because when I type my pin it just exit. Also tried to disable password protection, reset app permissions, and many other options. Only option that I didn't try is factory reset because I have 100 GB of files which I don't want to lose. To me it seems like sofware glitch but I can not believe that nobody had the same problem and that huawei support center doesn't know how to resolve this issue. Almost every solution is to do a factory reset and for me this is the last option.
    04-22-2021 02:41 PM
  13. B. Diddy's Avatar
    Do you have access to Google services and the Play Store?
    04-22-2021 09:24 PM
  14. pantovic's Avatar
    No, I don't.
    04-22-2021 11:54 PM
  15. B. Diddy's Avatar
    See what happens if you go to Settings>Apps, tap Menu>Show System, then select Huawei Mobile Services and clear its app cache/data. (I think HMS is Huawei's analog to Google Play Services.)
    04-22-2021 11:56 PM
  16. pantovic's Avatar
    Nothing happens. I entered fast boot mode and got this Huawei P20 Lite won't let me open any apps-img_20210423_235539.jpg
    04-26-2021 04:03 AM
  17. mustang7757's Avatar
    Nothing happens. I entered fast boot mode and got this Click image for larger version. 

Name:	IMG_20210423_235539.jpg 
Views:	3 
Size:	236.8 KB 
ID:	333704
    Looks like you have connect a USB cable to hisuite in fastboot from screen shot
    04-26-2021 08:58 AM

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