What carrier is my phone linked to?

[DjTrex]

I purchased an LG Stylo 2 Plus K557 in October from Ebay as a wifi phone. Now that i'm ready to sell it on ebay i'm being told by potential buyers that they have been told this phone cannot be activated by Sprint. A check on Sprint.com also says it can't be activated. It does have a clean IMEI. The person i purchased from was in Canada and listed it as a Sprint phone. I'm not sure if Canadian phones can be activated here. On hold with Sprint now but they have not been much help in the past. Is there a site that can use my IMEI and tell me which carrier it is linked to? The ones i've tried don't say.

 

[B. Diddy]

Welcome to Android Central! I assume you checked here: https://www.sprint.com/en/shop/bring-your-phone-to-sprint.html?INTCID=LP:BYOD:STEPS:1:EC&flow=BYOD. Sprint only lets approved devices on its networks, so for whatever reason, that phone is presumably not approved. Part of the problem might be that it doesn't support any of Sprint's LTE bands at all:

https://www.phonemore.com/specs/lg/stylo-2-plus/k557/
https://www.frequencycheck.com/carriers/sprint-united-states

 

[me just saying]

you might be able to find the info by going into settings, about phone, get the full model number. then do an online search for that model number.