HELP!! Huawei p20 pro, not letting me view a photo from my camera in gallery

[Android Central Question]

Hi everybody the last few days I've been experiencing this problem on my huawei p20 pro, when I take a photo on my camera, I go to gallery click on camera and I can see every photo I've took, but once I click on a photo it loads up then jumps back to the main screen instantly so I can't really access the photo, any photo I've took in the last month won't let me access it!! I can view any video or photo I've been sent on WhatsApp etc but literally only from my camera, I've cleared cache, turned phone on and off, updated software etc and it's still happening!! I've had my phone 18 months and worked amazingly well, just very recently this is happening, any advice would be greatly appreciated, thanks

 

[mustang7757]

Try clearing data ,cache ,force stop your gallery and do in that order don't miss any steps .

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

https://forums.androidcentral.com/showthread.php?t=409154

 

[Smurfy1993]

Hey man I asked the question and just registered now, it totally worked thanks so much was starting to really annoy me

 

[mustang7757]

Hey man I asked the question and just registered now, it totally worked thanks so much was starting to really annoy me

Hi, glad to hear thatyour welcome!