Re: Asus Transformer Prime Rear Camera issue
Is your camera still working since you had it fixed? I also had the green screen on my rear camera... and just tried the "pinching remedy" I read about, and it worked. I believe this is a temporary remedy, not fixing the faulty camera for the long haul, must be something loose somewhere... but for now it is working. I was going to send my tablet in for repair, got an RMA and everything, but they told me my tablet was out of warranty - by a couple months) and it was going to cost me to send it back ($18) and for the repair. And they couldn't tell me how much the repair would be until they received my tablet (nice way to hold my tablet hostage until I pay the repair bill, huh?) It was a very frustrating experience talking with ASUS. This is a known issue with these tablets (I have seen comments all over the place in multiple forums), and sorry to say they are using every game and excuse in the book hoping that you give up. Well, if this is the case with them (after purchasing two ASUS laptops, desktop, and tablet), they will lose me as a loyal customer. I'm waiting for a reply to an escalation email I sent them... so we will see.