1. AC Question's Avatar
    Well, Pretty straight forward... when I try to unlock it it just gives me a gray-ish screen and i'm not allowed to do anything, I tried to do a factory reset but the screen is still gray-ish...
    Already tried restarting it.
    07-23-2015 11:06 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! If nothing ever shows on the screen (like the welcome logo when you power it up from a powered down state), then the screen has likely failed. Another possibility is a failed motherboard. Either way, you'd have to bring it to a repair shop, or contact ASUS for service.
    07-23-2015 04:35 PM

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