1. Haley1664's Avatar
    When I tried to go into the play store to download an app, I kept getting a "no connection" error with a retry button. My wifi is connected, I can log onto Facebook, the browser etc. Anybody experienced this before? I tried restarting my tablet, and tried a hard reset as well.
    07-23-2013 09:37 AM
  2. berndlb's Avatar
    When I tried to go into the play store to download an app, I kept getting a "no connection" error with a retry button. My wifi is connected, I can log onto Facebook, the browser etc. Anybody experienced this before? I tried restarting my tablet, and tried a hard reset as well.
    Go into Settings - Apps, clear cache and data for the Play Store and try again.

    Sent from my DROID4 using Tapatalk 2
    07-29-2013 04:12 PM
  3. Asus_Fred's Avatar
    Go into Settings - Apps, clear cache and data for the Play Store and try again.

    Sent from my DROID4 using Tapatalk 2
    If that doesn't solve the issue you can also try to force the app to stop by going into Settings - Apps - selecting Google Play Store. Then simply startup the app again and hopefully you get it to connect without any errors.
    08-02-2013 01:13 PM

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