1. icwhatudidthere's Avatar
    Just curious if anyone's run into any app crashes yet. I've run into two:

    Starbucks app crashes in the Rewards tab
    Brother iPrint crashes instantly when trying to scan
    Superbrothers Sword & Sworcery Intel version from Humble Bundle

    Anyone run into anything else?
    Guytronic likes this.
    05-28-2015 01:55 PM
  2. asus_usa's Avatar
    Verified the same crash with Starbucks app. Suspect its the app itself and will require an update when it becomes available. For helpful tips with basic troubleshooting techniques for your device's software and hardware issues recommend using ASUS ZenUI app called ASUS Support. ASUSTeK Computer Inc. -Support-

    Best regards
    Guytronic likes this.
    05-28-2015 03:28 PM
  3. Guytronic's Avatar
    Rhapsody is crashing for me.
    All of the other apps downloaded have started and run with no crashing.
    05-28-2015 11:45 PM
  4. icwhatudidthere's Avatar
    This one's not a crash but the YouTube app has a problem with audio being out of sync on all videos. It seems to be caused by a slight delay of the video around half a second after loading. I uninstalled all app updates and it's there for the factory app also.

    I haven't seen this in other video apps and YouTube works OK in Chrome.

    Anybody else see this?
    05-29-2015 12:51 AM
  5. Rukbat's Avatar
    Try Maps in walking mode. It crashes on some phones.
    05-29-2015 01:11 AM
  6. Welly The's Avatar
    BBM crashes after the latest OS Update
    05-29-2015 03:29 AM
  7. richard_rsp's Avatar
    I had an issue with the stock camera app crashing. I would try and zoom and it would lockup and get really hot. Not sure if it was due to location or not, but looked like GPS was frozen on.

    Unfortunately it was during a concert..

    Posted via my HTC Desire Eye
    05-29-2015 09:28 AM
  8. icwhatudidthere's Avatar
    So this one isn't a crash but seems like a bug with how MicroSD card storage is handled. Lollipop introduces a new way to grant permission for apps to access folders on MicroSD cards. Unfortunately it looks like the dialog box on this phone does not recognize SD cards so there's no way to grant access to any folder on a MicroSD card. In an app like Eyefi Mobi for example, it looks like there's no way to select MicroSD cards at all even though it does work on other phones.

    This file selector dialog actually has a toggle that says Show/Hide SD cards. Selecting it only toggles Internal Storage on and off so it looks like it thinks internal storage is the SD card and MicroSD cards do not show at all.

    Anyone know how to send feedback on this phone software to Asus? I'm running into a lot of these little bugs, I'm probably just gonna switch to an LG G4 at this point.
    06-01-2015 12:41 PM
  9. Almeuit's Avatar
    The Xfinity TV Go App

    The "Fox Now" app also doesn't play after an ad section.
    06-01-2015 01:03 PM
  10. B. Diddy's Avatar
    Anyone know how to send feedback on this phone software to Asus?
    Use the Asus Support app. There's a Contact Us option there.

    I've had some crashes with Google Play Store and Google+ Photos (the new one). Also had a launcher crash, where the notification panel wouldn't swipe down--had to reboot.
    icwhatudidthere likes this.
    06-01-2015 07:59 PM
  11. Furt's Avatar
    I can't get Power Saver to open. it always crashes when trying. other random apps sometimes crash, but that's been the major issue.
    06-01-2015 08:46 PM
  12. anon(9268751)'s Avatar
    The Xfinity TV Go App

    The "Fox Now" app also doesn't play after an ad section.
    I had no problem with the Xfinity app.
    06-02-2015 12:59 AM
  13. Almeuit's Avatar
    I had no problem with the Xfinity app.
    Lucky . On my Zenfone as soon as I hit play it instantly crashes.
    06-02-2015 10:22 AM
  14. anon(9268751)'s Avatar
    Lucky . On my Zenfone as soon as I hit play it instantly crashes.
    I played about 10 minutes of one show and then briefly watched a few others. It's weird how it will work on one phone and not another of the same brand and model. I'm going to try out the fox now app and see what happens.

    Edit: I d/l the fox now app and had no problems. I let it play the show Wayward Pines and cycle through several commercial breaks.
    I have the 4gb with the 2.3 processor so I wonder if there is a difference that would affect apps. I don't think you mentioned which model you have.
    06-02-2015 11:52 AM

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