My ASUS Zenfone 2 internet connection isn't happening, how can I fix it?

[Padmanabha Iyer]

ASUS zenfone 2 internet connection problem

Recently I have purchased a new ASUS zen fine 2 smart phone and I am unable to connect to ineternet. When ever I try to connect I get a message ERR_INTERNET_DISCONNECTED . Sometimes it automatically connets to integer eat. How to resolve this problem?

 

[B. Diddy]

Re: ASUS zenfone 2 internet connection problem

Welcome to Android Central! Is that on wi-fi or mobile data? Is the phone's system fully up to date? My Zenfone 2 has received 3 system updates over the past couple of weeks, so if you haven't updated yet, do so--one of those might contain a fix.

 

[BIKASH RANJAN PATRA]

Re: ASUS zenfone 2 internet connection problem

Recently I have purchased a new ASUS zen fine 2 smart phone and I am unable to connect to ineternet. When ever I try to connect I get a message ERR_INTERNET_DISCONNECTED . How to resolve this problem?

 

[asus_usa]

Re: ASUS zenfone 2 internet connection problem

Recommend to use ZenUI app called ASUS Support. Go to apps/ASUS Support/Assistance/3G/LTE/WIFI/GPS. There are several helpful tips and basic troubleshooting techniques for your device.

Sincerely,
ASUS_USA
cl-frank@asus.com

 

[sandozer]

Re: ASUS zenfone 2 internet connection problem

That message could occur if your WI-FI is not operating, or you are not in receipt of a network signal. Is it WI-FI you are trying to use ?

 

[wroy15]

Re: ASUS zenfone 2 internet connection problem

If you have found a good solution to this problem could you please tell me what it was? I have the same problem!!! thanks

 

[tlc]

having same problem any body have solution for this problem?? WIFI/Bluetooth not connected
Asus ze551ml 4/32gb 1.8 GHz
OS: Lollipop 5.0
IP-address- unavailable
MAC-address- unavailable
Bluetooth - unavailable
SSID- unknown
check for updates--01/01/1970 3;00 AM after restore

 

[RayePenber]

Try going settings > more > mobile networks > access point names (for the card you are not able to connect) > then click on the access point > APN type > select default. That worked for me. I had same problem. Updates didn't help, nor changing the cards.

 

[SYTH3R]

Hi for Hardware issue you can try the following steps :
How to Enter SMMI_TEST (test hardware)

Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST

For software try checking the App's installed recently uninstall them if still doesn't work factory reset your device.

 

[ANDROID LOVER2]

Thanks

 

[mohd yusof]

TQVM bro RayePenber
..it worked for me too..