1. AC Question's Avatar
    So i have a t mobile zenfone 2 and I can't send or receive sms messages unless the other phone is right next to my phone. I'd never have this happen on this phone till recently. I don't know if it's the recent update or not. Should I reset my phone completely?

    Another problem is that my notifications are not popping up when i receive notifications. I have my notifications on but it never shows up!!!

    Please help, Thank you.
    08-23-2015 04:07 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! SMS really shouldn't depend on proximity to the recipient's phone. You might consider getting a new SIM card.

    Instead of a factory reset, try wiping the cache partition, which won't erase any personal data: New Steps to Wipe Cache in Zenphone 2-ZE551ML
    08-24-2015 03:03 AM
  3. movielover76's Avatar
    One thing to consider is it could just be T-Mobile, I had a number of problems in the past few months, that my wife experienced too at the same time. I think T-Mobile has has not SMS downtime lately with all the band 12 tower upgrades.

    But a factory reset won't hurt, it could be a software issue.
    08-26-2015 08:22 PM
  4. kyanogutz's Avatar
    Just solved mine! Try switching battery mode to performance. This works on my zenfone selfie.

    Hope this will work on your's.
    11-26-2015 10:00 PM

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